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Help is available 24/7
When you have a claim, we know you need a simple process. That's why all you have to do is call our 24/7 emergency assistance line at 1-866-942-4739 (1-866-942-GREY).
We guarantee that within 30 minutes, you'll be speaking with a Trafalgar Insurance representative or they will issue you a cheque for the amount of your applicable annual premium, up to $1,000.*
Need more information? See our 24/7 Claims Service Guarantee.
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When you're not sure
Sometimes, minor things happen, and you're really not sure if your insurance applies. If you'd like to speak to your Grey Power broker before reporting a minor incident, simply call Grey Power at 1-888-267-1515 and we'll be glad to assist you. If you then choose to make a claim, your call will be directed to a Trafalgar representative and you will be helped within 30 minutes as described above.
Be prepared and save time
When you call to report a claim, you can save time by having the following information handy:
- Your Grey Power policy number
- Details of the incident
- List of all incurred damages
- A contact number you can easily be reached at
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Some conditions and restrictions may apply. Ask your Grey Power broker for details.
Products and services provided by Trafalgar Insurance Company of Canada.
* The Guarantee is not valid where the following conditions exist at the time of the first call to Trafalgar: a force majeure, earthquake, blackout, hailstorm, forest fire, flood, act of terrorism, war or other major natural disaster or political unrest beyond our control that would impact our ability to deliver our promised service level.
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