Having an unexpected event disrupt your normal activities is already inconvenient enough. Looking for a reliable service provider takes time and you may have other priorities. That’s why as a Grey Power customer, when you make a claim, you have access to a national network of industry-certified vehicle repair shops and construction contractors who will take this burden off your shoulders.
Find out more about choosing Rely Network® for a:
Car insurance claim
Home insurance claim
Rely Network® for a car insurance claim
Whether it's the result of an accident on the road or another event, members of the Rely Network® know how to get you back on the road. They have a proven record of providing excellent customer service and will guarantee the quality of their work for as long as you own your car.
Each member of the network promises to:
- Review and explain the repair estimate to you before they start the work
- Give you a timeline for the completion of repairs and keep you informed with regular updates
- Give your car priority over others and often can start the work even before the appraiser has inspected the damage
- Use tools and materials of the highest quality
They can also help arrange for a rental vehicle and will ensure your car is clean inside and out when they return it to you.
Your insurance company has confidence in each of their Rely Network® partners and will even guarantee the quality of repairs for as long as you own your car.
Rely Network® for a home insurance claim
When you have to make a claim, trust members of the Rely Network® to restore comfort in your home. Our Rely partners include carefully selected contracting firms who offer fast, reliable repairs. Your claims representative will help you locate the ones closest to your home.
Each member of the Rely Network® is committed to the highest standard of work and customer service. They promise to:
- Review and explain the estimate to you before they begin the work
- Give you priority service and in most cases can start repairs on your home immediately without having to wait for the adjuster to physically inspect the damage
- Provide you with an estimated completion date
- Use tools and materials of the highest quality
- Leave the work area clean when the work is complete
Your insurance company will guarantee with confidence the quality of repairs for as long as you own your home.
All service providers in the Rely Network® go through a rigorous selection process and regular audits to validate that they meet the highest standards of workmanship and customer service. All service providers in the Rely Network® qualify by:
- Maintaining appropriate certification and licensing
- Investing in occupational training and skill improvement for its employees
- Investing in proper tools and equipment necessary to do the job
- Consistently delivering best-in-class customer service
- Participating in claims satisfaction surveys and regular inspections
There are even more reasons to choose a Rely Network® repair shop or contractor:
- They operate established businesses and have years of professional experience.
- They will give you priority service and help restore your car or your home to the condition prior to the incident as soon as possible.
- They deal directly with your claims adjuster.
- They will review the estimate with you before they begin the work and keep you informed with regular updates.
- Your insurance company will guarantee the repairs for as long as you own your car or your house.
