“We were more than satisfied with the service and the way our claim was handled. Everything was done with no hassle. We would recommend you very highly.”
William and Ida D.
Call us toll-free
Make a home insurance claim
Bad things happen even to good people. That's what insurance is for. That's why there's Grey Power.
We’re there for you 24/7.
Call our emergency assistance phone line at 1-855-256-2525.
24/7 Claims Service*:You can speak to a helpful claims representative in 30 minutes or less. If not, you get a cheque for the amount of your applicable annual premium—up to $1000.
Before you make a claim
Simply call 1-855-296-2525 and our knowledgeable brokers will help you assess the situation, review your coverage and answer any questions you may have, including:
- Do you have coverage for this type of damage?
- What is your deductible?
- Do you have a deductible waiver for certain types of damage?
- How will the claim affect your policy?
- Do you have coverage that protects your claims-free discount?
Help us process your claim faster and restore your home to the way it was
Be ready if you can with:
- Your policy number
- Detailed information on the incident
- List of damages or lost items and your estimate of the cost
- Names and contact information of witnesses, if applicable
- Police Report number, if applicable
- A phone number where we can reach you
* The Guarantee is not valid where the following conditions exist at the time of the first call to Trafalgar: a force majeure, earthquake, blackout, hailstorm, forest fire, flood, act of terrorism, war or other major natural disaster or political unrest beyond our control that would impact our ability to deliver our promised service level.